Purchasing Online

  • Once you’ve completed your purchase, we will send you an Order Confirmation email.
  • Please check your junk mail or spam folders if you can’t find it. Otherwise, contact us on (+90) 532 364 41 41 or via lyciajewelry@gmail.com and we will be able to re-send your confirmation email to you for your reference.
  • In case you change your mind, you can cancel your order within 2 hours. After those 2 hours, we cannot guarantee the cancellation of your order.
  • To cancel your order, please contact us within 15 minutes via email at lyciajewelry@gmail.com or Whatsapp (+90) 532 364 4141
  • On the rare occasion an item is sold simultaneously to multiple customers online, the stock information may become temporarily inaccurate. In this case, we will contact you right away, to cancel the items which are unavailable or exchange with other items and proceed with the rest of the order.